At R-Trust Fund, a reward-based crowdfunding and cooperative platform under RAF UNION, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.
We collect personal information from you when you register or interact with the R-Trust Fund platform. This may include:
Full name
Email address
Phone number
Location and address details
Referral and matrix details
Financial transaction details (for contributions, earnings, withdrawals)
Identification documents (for verification where applicable)
Your information is used to:
Create and manage your R-Trust Fund account
Process contributions, earnings, and withdrawals
Track your matrix position and earnings
Communicate with you about updates, support, and opportunities
Ensure the safety, transparency, and integrity of the platform
Improve our services and member experience
We do not sell, rent, or share your personal information with third parties without your consent, except as required by law.
We take data security seriously and implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
All data is stored securely on trusted servers
Access to member information is limited to authorized personnel only
We use industry-standard encryption for sensitive information
Your information may only be shared in the following cases:
With trusted leaders or admins to facilitate your participation and support
With legal authorities if required to comply with the law or protect the community
With financial institutions or partners for withdrawal or cooperative processing (when needed and authorized)
Our website may use cookies and similar technologies to enhance your experience, track user activity, and analyze traffic patterns. You may disable cookies in your browser settings, though some features may not function properly as a result.
As a user, you have the right to:
Access your personal data held by us
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to cooperative terms)
Opt out of certain communications
To exercise any of these rights, contact us via our official communication channels.
We retain your personal data as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
R-Trust Fund may update this Privacy Policy occasionally. All changes will be communicated through our website, WhatsApp group, or via email. Continued use of our services after updates constitutes agreement to the revised policy.
For questions, disputes, or support, please contact your trusted leader, trust fund manager, or reach out via our official WhatsApp or email channel.